Privacy
Your wellness journey is personal.
We know that there are some things you want to keep private, which is why we never share any of your information with third parties. We’ve designed this platform to make sure that you can access support and complete mental health Check-Ins, without sharing more than necessary.
For Students Grade 6 and above, identifiable information you provide will be kept confidential and secure and will not be shared with anyone unless you request that it is shared with your care team to help support your mental health journey and needs. Your data belongs to you; if you stop using this platform you can take your data with you. Note that parents and/or guardians of students under the age of 18 may request access to their child’s data at any time.
Prioritizing Privacy
Below are some ways we are prioritizing your privacy.
Automatic Detection
The platform maintains a Host-based intrusion Detection (HIDS) system that automatically detects potential intrusions and anomalous activities. We immediately investigate, respond to and resolve any issues that are discovered.
Database Backups
Database backups are automatically completed on a regular schedule. Databases are encrypted, backed up nightly, and stored in multiple locations.
Password Protection
All password and security questions are cryptographically salted and hashed before storage. This means that they are heavily encrypted and are never stored in plain (viewable) text.
Access Monitoring
Network access is inspected in real time and permanently logged. Intrusion attempts are automatically identified and blocked , mitigating SSH attacks and other malicious behavior.